Two thoughts. 1. You could call in and tell them you believe there could be a glitch and see if a phone person can see your screen and help you. 2. You could create a fake return showing the problem and post the original and amended fakes with the issue for all to see and comment here in Community. I wouldn't recommend using your actual information.
Before all of that please note, an amended return requires more input. The state could have changed something or you may not have made a payment that you should have, the possibilities of changes are endless. You have to read through all the lines on the amended and make sure you marked any refund as actually received along with the amount being correct and so on.
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