I have the same issue. Contacted support and they have no idea why this is happening. When I start TurboTax (Deluxe on a Windows PC), I get one of the following:
1. The activation screen with the 4 dots going in circles forever.
2. The activation screen with a button with my activation code. I stopped hitting reactivate because every time I lose my ability to install the software on 5 computers. I'm up to 3 of 5 computers!!!
3. Turbo Tax starts (rarely happens)
