Hello, I am having issues with my e-file, and I am getting an error message."
We're having trouble detecting your transmission. Let's troubleshoot.
First, wait five minutes and then select Check Status below. If your status is Filed, your transmission was successful, and you can continue.
If your status shows no returns were transmitted, please try transmitting again. Continue through the screens to confirm your e-file choices and select the Transmit button.
If you get the same "Transmission Trouble" message, try coming back in an hour or two to transmit again.
I've made several attempts, and had this issue for day. When I reached out to Customer Service, the agent informed me i should keep trying. I also reached out via chat with no explanation.
I also have done some troubleshooting: restarting my taxes, re-uploading my W2's, waiting the 5 minutes to 2 hours and coming back to TurboTax. I have even submitted at 3 AM. is there any possible solution?
