West Virginia Special non-resident status

I am helping my daughter with her taxes.  She claims VA residency but goes to school and works in WV.  In 2022, she had WV state withholding of $992.  We mistakenly filed a WV return showing her as a resident of WV.  She got refund of $74 from WV.  Virgina just came back at her and said she owed them $990. Now trying to submit an amended WV return with her as a special non-resident, but Turbotax is indicating that WV does not owe her a refund.  What do we do to get WV to recognize that they owe her $918