brorymes
New Member

Doing 2022 returns in Dec 2023 - finished federal (desktop), trying to download MA state, repeatedly get "Hmmm... it looks like we've hit a slight snag" - how to fix?

Helping friend with 2022 returns, using his Macbook - bought and installed TT 2022 Federal desktop product, finished federal return. Now need to get TT 2022 MA state desktop product!  Clicked "download state" button in federal product, then selected state=MA - download fails with "Hmmm... it looks like we've hit a slight snag" - several retries, same result.  No other/earlier desktop versions on his machine, we always use TT's online version (except for 2022, because overdue).