Get your taxes done using TurboTax

Hi Hun,

 

I had the same issue earlier today and found a resolution with the help of tech support.

 

If, like me, you are trying to use a credit card to pay, the billing address might be the issue.

 

If your billing address for your credit card auto-fills from info saved on your account, trying clearing it and re-entering it.  If your address uses two lines (street address & apt# for example), try entering the complete address on one line.  It should then make a suggestion for what address to use based on what you entered.  It appears to be a glitch, which has now been reported.

 

I hope this helps!  Definitely frustrating.