It is also possible that there is a problem with your TurboTax account. The billing department would have to resolve the issue. They are in Mountain time and open Monday through Friday from 9:00 AM - 4:00 PM. You need to call support during those times and explain your problem and that you need to have them contact the billing department because your payment is not being accepted.
This does not happen often and many of the agents on the phones are not familiar with it, so if they don't understand tell them to find out how to contact billing department.
You are posting from the free edition so not sure why you are confirming a payment.
