That was kind of a curt response from VolvGirl. So, you're saying that anyone who uses a turbotax program should never be in a position to ask a question, because if they do, they need to seek out an accountant, EA, etc? What is the Turbotax Live Assist programs for if people preparing their own returns shouldn't ever need to ask for some help with an occasional question or two? For about 35 years I have used programs such as Turbotax to prepare returns for a sole proprietorship and then C-Corp returns when I incorporated, as well as my personal 1040 returns. I just have never personally prepared a Trust return, and my wife and I have 3 trusts, and if I decide to attempt to do the Trust returns myself, it would be nice to be able to ask a question of one of the Turbotax "experts" if I find it necessary. I would appreciate a more reasoned and considerate response to my questions.
