elsid
New Member

TurboTax 2023 Deluxe Won't Install: Installer No Longer Responding

I downloaded the 2023 Deluxe version of TurboTax from Amazon and it does not want to install.  The TT software does start, however, and I can get through the first two screens, one to acknowledge the Terms & Conditions, and the second to start the install, both with no issues.  The third screen that installs/shows the progress opens and shows "Installing ....", but nothing happens until a window pops up saying "Installer is no longer responding".  I have followed the troubleshooting suggestions from the TT help page, run as Administrator, disabled security software, run system scans, run disk defragment and cleanup, etc., but with no success.  I have also downloaded and run a number of Microsoft applications to check Windows (I am using the latest version of Windows 10, 64-bit).  I have used TT for the last 5+ years without any problems.  Any suggestions??  Thank you in advance.