Error Code 630 with new Premier 2023 Download

So, I downloaded the Premier 2023 and got it installed on my own PC, not problem. I'm sharing with a family member, who downloaded via my OneDrive app, and she is getting Error Code 630, "There was an error validating your license code, please try again." I verified the code she is entering is correct. There are older posts about this but I have not tried calling Support yet. Thought I would try here quick. Any ideas?