The Chrome browser itself had nothing to do with correcting the problem. 2023 TurboTax requires that the x86 version of the Virtual C++ Redistributable package from Microsoft be present on your system and inappropriately fails to install it if not present. The Chrome browser also requires that this package be present and Chrome properly installs this package when not already present.
The latest Virtual C++ Redistributable package that the 2023 TurboTax installer fails to properly install is available from Microsoft here:
https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
TurboTax Customer Support apparently finds it easier to tell someone to install the Chrome browser than to tell customers to install the Virtual C++ Redistributable which the 2023 TurboTax installer should have done automatically.
