Why is the information I entered with the phone app of TurboTax not appearing in TurboTax on desktop? I'm using an iphone with the most recent version, and Chrome for Mac

iPhone 13 Pro Max
iOS 17.1.2
(Phone) TurboTax v10.2
Using same login information between platforms
Mac with Big Sur 11.7.10 (can't upgrade due to legacy app use/hardware compatibility issues)
Chrome for Mac v120.0.6099.129