Sorry have no answer just a very frustrated, (term used lightly), to describe the problem with getting a pc download after buying software,. They sent me the license number but first run thru only gave me a MAC option to click on . The PC option was grayed out. I finally tried the MAC and then it brought me to a screen that allowed me to click only to get the message. I guess my frustration is they deducted the amount from my checking in data speed. But tried calling support and now have to wait until Monday to talk with them.
I did not expect this from them but I am glad I did not sign up for the assisted TT as I would guess the issues are not any better. I have not yet found a cancellation option as I don't like the results so far.
I will post if I make any progress in any of these areas,
Greg
