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Computer died, Turbotax from Costco, Getting "This license code has already been associated with an account"
Hi - I had Turbotax 2022 on my older laptop, which died the other day. I purchased and downloaded Turbotax 2022 from Costco on 03/01/2023. So I'm now on my new computer and trying to download Turbotax 2022 in case I ever need to open my old tax file.
When I try to download Turbotax 2022 from Intuit (using the license code I received from Costco) I see the message, "This license code has already been associated with an account. Please check that account and look for it in downloads."
However, when I log into my Intuit account, I don't see the purchase listed.
How can I know what account my license code was associated with? (I don't remember even associating it with an account, and if I did, it would have been to my sole Intuit account.)
‎January 1, 2024
4:29 PM