If you still have trouble creating a shortcut, here's another alternative. You can also create a desktop shortcut directly from the executable TurboTax file this way:
Open File Explorer and select the C:\ drive if that's where your Windows is located. Then choose the directory Program Files > TurboTax > Individual 2023 > 64bit, then scroll way down to the executable application file TurboTax.exe. Right click on the TurboTax.exe file, then in the popup menu select "Send To", then choose "Desktop (create shortcut)." Then go to your desktop screen and look for the icon. It could be anywhere on your desktop screen, but you can drag it to your preferred location.
