SOLVED!!!
License Code "expired", although it was valid for the download🙃 New one was supplied which means another order had to be placed in the system and can only be done at level 3 (catch me if you can) 😀
'My' story:
Purchase TT every year from my vendor but only open/file when I get around to it. So my 2020 version has never been used.
Level 1: Brain dead AI or automated assistant takes you around and around in circles before getting a human. HINT: Skip the part about Links/Emails ("Just Say No"). Don't bother with getting your name correct, that's a rabbit hole, just roll with it! When you get past all of that, comes Level 2 (xfer to human).
Level 2: Will finally realize what you already know, the code does not work and is not found by the validation process. After trying thing from a bag of trick, will finally realize there is nothing to be done here. All the while, suggestion to escalate because privileges are not available at this level.
HINT: Don't bother trying to save time by providing dead ends already traveled. This level must follow a script.
Level 3: Knows and has privileges. Fixed in a few minutes.
I asked about '21 and '22 🤣 ... Apparently this is not uncommon with '20.
Wrote all of this as preparation for the next poor soul, in hopes that you keep your blood pressure in check😎
