I purchased Turbotax Premier 2023 from Costco and after clicking on the Download link for Windows, it tells me the installation is successful and then updates and when Turbotax restarts, it just disappears and nothing happens. It never asks me to enter the software activation key at any point. If I again click on the Turbotax 2023 installer file, it gives the error message "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
I uninstalled, rebooted and reinstalled and have the same problem. How do I successfully install the software?
