I feel your pain. Like you, I have been using TT since the early 90's and I have never experienced such a bad programming loop that says that you can download the state version (Virginia), and then it says completed and that my software is up to date and yet it never downloaded it! No prompts or anything that say not available or when it will be available.
The TT programmers should fix this bug ASAP. Also, where is the contact info to get this information directly from a TT (Intuit) employee?
Thank you to the user above that explained the problem.
