dpgoldi
New Member

Infinite Loop on Virginia Return

I'm having the same problem as others have reported - when I try to 'Start' my state (Virginia) it tries to download additional states and then I end up back where I started.  Responses from Intuit on the community page are lackluster (the community is clear and supportive, as most communities are)...how about an apology for a defect Intuit, with a promised defect correction date?

I've used H&R Block Taxcut since 2003, and every year contemplated giving Turbo Tax a try because there are quirks with H&R Block that I haven't loved, even though it's somewhere between 30-50% of the price of Turbo Tax and has always been adequate.

This year, I finally thought "what the heck", paid the extra money, and thought I'd give "the" premium tax software a try.

What a disappointment.  From the Federal interview, it doesn't seem any better than H&R Block to me, but it was still 2-3x more expensive, and now I can't do a trial of my Virginia return until 2024 (this notion that using out-of-date forms is dangerous is loopy...the federal return was filled with warnings that the forms aren't final and there's no reason the state return couldn't be as well).

Looks like I'll use it this year and then return to H&R Block next year, and forever thereafter.  Sorry I tried it.