To be clear I have spoken with more than 1 dozen Turbotax specialists and 2 Turbotax supervisors, Michael L. and Scott. It has taken numerous phone calls to get Turbotax to understand the problem.
Alerts from IDnotify/Turbotax instruct one to login to Turbotax to see details about the alert. This method of accessing IDnotify alerts worked in the past, but it no longer works as one can no longer access MAX benefits via Turbotax login. Links and posts telling users that IDnotify sent an email to create an IDnotify account after one signed up for MAX benefits are incorrect. If one calls IDnotify, IDnotify sends one to login support which turns out to be a Turbtax specialist.
