so if the line was blank, they would be OK with it, but since the line has a zero, they need to see schedule 1? This sounds like a problem with the underwriter, not with the tax program.
In any case, one of the ways this problem could be solved, is for you to obtain a copy of TurboTax to install on your own computer. You can then switch to forms mode and print any form you like, even if the form is blank or has no information on it.
One way to get the desktop program is to follow the instructions to amend your tax return. As part of the amending process, you will download a special amend-only version of the desktop program. Then, you download your tax data file from TurboTax online and open it with the desktop program. This may allow you to print the form from Forms mode without actually making an amended return. Another way to get a copy of the desktop program would be to talk to customer support and explain that you already paid for TurboTax online and explain why you need a copy of the desktop program. Then you would download your tax data file to your computer and open it using the desktop program.
