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Underwriter blocking mortgage because of missing schedule 1 after seeing 0. on 1040 line 8
I am trying to refinance my home. The underwriter is refusing to move forward until I provide a schedule 1, except I had no schedule 1 in my taxes.
I had to submit my taxes for last year to the underwriter. I downloaded my tax form by navigating to Documents and clicking "Download tax PDF". I received a copy of a Form 1040 page 1 and page 2, schedule 2 page 1 and page 2, and state tax forms.
On the 1040 line 8: Other income from Schedule 1, line 10 entry shows a 0.
They are blocking the mortgage because there is a missing schedule 1, according to them.
The three other documents in the folder are:
1099-R
1098-E
W2
Can anyone explain why the 0. is there and help me understand what I'm missing?
If I am missing a form, where do I find it, or if the 0. is a TurboTax software artifact, is there a document I can submit to the bank saying that?