state install/e-file update loop: not fixed

For the problem labelled "State install/e-file update loop...", I tried all of TurboTax's recommended fixes:  TTStateCleanup, uninstalling and reinstalling TurboTax, restarting Windows 11 in Selective Startup, installing TurboTax on a different PC.  I tried various combinations of these fixes.  Nothing worked.  New Mexico state income tax cannot be started in TurboTax Premier 2023.