TT 2023 failed to properly import TT filing the -SR form for severla years and the2022

After installing (and updating) TT 2023 on my Mac I pointed it to my 2022 file for import (transfer). It failed to transfer all of my 1099-Rs. I file the 1040-SR form. I called support and was told TT won't transfer the 1040-SR form. That sounds bogus. I have been using the -SR form for several years. The transfer has always worked in the past. Any idea why  TT 2023 failed to transfer all of my 1099-Rs from 2022?