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Made a mistake - downloaded the file in January of 2022

I searched the old computer - cannot find the 2021 exe download file (I find other years, but not 2021).  I must have selected "INSTALL" (not "DOWNLOAD") from the Costco email download link so no EXE copy downloaded to my old computer.  So far Costco says I'm out of luck.

 

I do not understand why Intuit won't provide a copy of the download file when I provide the 16 digit auth code.  The download file is useless without an auth code so why won't they provide a copy?