Number 5 on the instructions in the following FAQ advises that once you finish purchasing the upgrade in your software you just continue working on your return from where you left off. https://ttlc.intuit.com/replies/3335282 If you are still having issues please give us a call and we can assist you further. Here is how to contact TurboTax. https://ttlc.intuit.com/replies/3300041
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