jimdenis
New Member

Get your taxes done using TurboTax

My new computer is using Microsoft Edge, when I transfer 2022 turbo tax file from the Cloud, they are the Microsoft Edge PDF format which it appears TT will not transfer either when it searches for 2022 or when I browse for the file.

Tried renaming the file with a PDF extension, 

Tried using Adobe reader to create a new PDF, but nothing seems to work.

Called customer support, they said go to the old computer and send an email with PDF of 2022 and "...has worked 100% of the time"),   it did not work.

 

Any suggestions?