CANT BE SURE THIS IS YOUR ISSUE. based on one other thread about corrupt dlls there are two that come with Microsoft Visual C++ that are needed to install Turbo Tax (don't come with the Turbotax program). so the first thing I would do is reboot. they may have been downloaded as an update but lack of rebooting prevents installation. if this doesn't work you can try to contact support
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848
OR at your own risk you can
1) first see if MV C++ is installed by going to the control panel clicking on it and then scrolling down the list
to see if installed. for 64 bit Windows operating systems there are two versions 32-bit (X86) and 64-bit (X64)
mine are 2015-2022 14.32.31332
2) if you find them one at a time highlight then click change another window should appear which will allow you to select repair. when dome reboot and repeat the process for the second.
OR at your own risk if the apps are present select uninstall or if missing skip
and then go to the MS website to download the current versions.
note C++ is also referred to as Studio. open your internet browser and type microsoft visual C++ in the search bar.
there are separate downloads for 32-bit and 634-bit. if you don't have a g4-bit OS you don't need the 64-bit version.
if both are needed you can download both without installing but install x86 first then reboot then install x64
and reboot.
