It costs $40 to have $25 deducted from my refund? That's ridiculous. It's enough to move Intuit from my list of "companies I trust" to "companies that will play sneaky tricks to get my money without me realizing it." It doesn't matter if it's in the fine text of something I agreed to. If they structured it so that I agreed to pay them $40 without realizing that I was agreeing to pay them $40, they weren't up-front enough about it, in my opinion, and that's a big problem. I'm not gonna lie and say "I'm switching, just because of that", but it is the kind of thing that I will remember for years and years, and I will be more inclined to try an alternative if one should come along.
