Case failure. Intuit failure. Restored image backup of Windows 10 computer "Jedi" that had TT H&B 2019, which broke the activation. TT support would not provide a replacement activation code. I uninstalled 2019 from another computer hoping it would decriment the activation server and free up one of the remaining 4 installs. It did not. Intuit supervisor Matt on Thu, 11/9/23 told me to go out and buy a 3rd party additional copy of TT H&B 2019 which I did from reseller Secondipity. I uninstalled the 2019 troublesome TT instance, cleaned the registry, deleted remaining 2019 program files from the ProgramX86 directory, disabled anti-virus, reset the router, made sure network IPx6 settings and DNS entries were correct, installed the new CD and with the new activation code from the box and it still would not activate and I get activation error code 630. Intuit should be ashamed 360. This will be posted on social media. TurboTax is a deeply troubled company with bad I/T, marketing and risk management processes and should be broken up as a monopoly because we have no other choice without serious inconvenience.
New case: [phone number removed].
