I already paid for the Turbo Tax Online. Now, I am told that in order to complete my return I need Turbo Tax Desktop. Can Intuit please offer a license exchange for me to switch from Online to Desktop? I feel like this is the least Intuit can do to support its California customers, in what has been a most trying year in the Golden State. Intuit itself is headquartered in the San Francisco Bay Area. It seems like poor customer service for Turbo Tax to not extend the e-filing for Californians to Nov 16, when the Federal Government and State Government of California have done the same. It looks like H&R Block has done this.
