i wish i could unload my customer service onto my customers. this forum is hosted on intuit.com; to whatever the back dns stuff is pointing to a 3rd party domain or whatever regular folks don't see, it looks like you are providing customer service for intuit in a direct manner (even if it is only implied, it's what folks see. most people do not provide free customer service). as helpful as you are being, whatever your incentives or motivations for helping strangers on a corporate message board are, you aren't able to fix my issue, an issue that appears to have been persisting for more than 3 yrs. if they aren't able to fix an issue after 3 yrs i'll take my chances with a little guy, or i'll go back to using a cpa (who is probably using intuit)
i spent all day going through every single thread on this issue, and with more than average computer experience, don't see a solution. 3 yrs they should have some fix, you might not venture onto other forums complaining about this issue, but i did today
thanks
