I have called IRS and they verify my correct DOB they have on file .. I also called Social Security. I used the same person for few years to prepare my taxes and when this issues accrued I switch to new person the following year but they also got same message when trying to efile from turbo stating social and DOB didn’t match. I can’t call Turbo cause I don’t have an actual account of my own . The only thing I can think to try process my own taxes through turbo and try opening support ticket when they message pops up .
