SO - here's a potential fix - unsure yet. But, I forgot to enter my PIN, so i got an extra 5 days to re-file. Once i entered my PIN, it shows that the state and federal taxes are 0.00 and it shows 247$ in savings... now i'm not sure if that is because I selected 'pay with refund' previously or because the PIN somehow verified my status or something.
Called TT and was sent to an office where I was just listening to people gossip in other languages. No one answered the phone or responded lol. This company is really a front.
