Hello mbcassin, and thank you for your question.
You can clear and start over as long as you haven't submitted payment, deducted the TurboTax fees from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return.
If you ar currntly signed into your Turbotax accont and working in a return you an simply navigate over to the left panel, then click on Tools, then Tax Tools and then, click on Clear and Start over.
Here is a video link to show step by step:
Clear and start over
If you started your tax return in Turbo Tax Free Edition, (for simple returns only; not all taxpayers are eligible), you won't need to clear and start over. You can select Switch to Free Edition instead. Remember, you’ll need to upgrade before you file if you have info that isn’t covered in a simple tax return.
With the desktop software you can start over by starting a new return. Click File in the upper left corner, then click New Return.
If you no longer want to keep the original you began you can delete the .tax file and any associated pdf copies you do not wish to keep. Please see below for assistance deleting the return:
Hopefuly this helps.
*Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Terri Lynn
