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It it actually possible to get help?
Intuit has the most aggravating IVR I've ever had the displeasure of dealing with. They make it virtually impossible to get to a live person without wasting tons of time with a computer that cannot correctly understand anything I say. Then, when somehow I actually get to a live person, it takes them a freaking hour to provide me a download link for software I've already purchased! Two hours wasted yesterday just to get a download link. Today I need help because the software I downloaded yesterday isn't aware of a purchase I made back in March. It's trying to sell me something I've already purchased and it won't let me do _anything_ until I make another purchase. I've wasted 90minutes so far today and I'm once again waiting for a callback. This isn't help. This isn't customer service. This is Intuit deliberately making the process to get support so onerous that people will give up. So, with all that in mind, what is the fastest way to reach someone who can actually provide help?