Guys. Just call [not sure why the phone number can not be posted ] 1-800, 446, 8848 to get customer service rep. My rep Alyssa is so patient (3+hours) with me and we have tried many different things and eventually got it filed (confirmed Federal was just accepted)
For the state form issue after reinstalling, she sent me a new state software and run it to launch the TurboTax. When the "42016" error message pops up again, just clicked "don't try again". Then everything showed up and I could follow the steps to the end.
Don't wait just call the customer service.
Good luck.
