I purchased TT 2022 and downloaded from amazon in April 23 and filed an extension Since then got a new laptop. Reinstalled the download on new pc at beginning of Oct and got error 42016. Spent a day trying to correct and thought maybe it was Amazon's version so I purchased the download from Turbotax and same result...error 42016. Attempted to install on multiple devices...same result. But, installed TT 2021 on same pc having the 42016 and installation, license and update was successful with no errors.
The customer support "specialist" said this is a new issue and since hearing that I'm seeing on this community site the issue goes back to 2019.
