You didn't mention if you've used It's Deductible in the past. If not, you must set up an account in the program. https://itsdeductibleonline.intuit.com/ I have been able to log in to my account without problems and it's working fine. Just used it today. Once you put your info into it's Deductible it will be available to TT. When you get to deductions in TT, it will eventually ask if you want to import from it's Deductible. Also, I noticed in this message thread that there is another link for how to use it's deductible. Look thru the thread to find it. Sorry I'm not more help.
