Since it seems Mint and Turbotax "share a community", Why do I have to keep "resyncing" my chase accounts?

Every since they changed the way that mint connects to chase, every time I log in, it says that I have to redo my chase connection because of the new method.  I do that, enter my usernames and passwords (have 3 chase accounts under different usernames) and things refresh.  Next day when I log in I have to start all over.  What's the problem

 

and PLEASE do not say this is the turbotax community.  If that is try please post a link to the MINT COMMUNITY and not just a general link to mint help section.  The people in chat were useless and I am hoping that a user can actually help me