I can't finish my 2022 Taxes because the ID.me suspended my account while I was trying to get "verified". Their support hasn't replied for 14 days. What do I do?

I can't finish my 2022 Taxes because the IRS required logging in via ID.me in order to access the transcript but ID.me suspended my account while I was trying to get "verified".

ID.me support hasn't replied for 14 days. Things worked perfectly fine without ID.me and it's really frustrating and unfair that they won't provide support. What do I do?