Thanks, Jack from 2021!. Pulling the USB connection to my external backup did the trick. Solved error code 630. The screen went from the License Code page to the Start page. Although it could not find my tax files (two returns finished and one in progress when my other computer crashed), I was able to click on the file itself (for my tax return) and it came up in TurboTax.
Will see if starting TT while USB is disconnected will allow it to search and find my other records, or if I have to open the other files from the file manager
TurboTax / Intuit was absolutely NO HELP whatsoever. Not even an effort. AI's didn't have a clue, meaning they were programmed by people w/o a clue. AI thought I was asking about a driver's license. AI tried to send me to the help line that already told me I couldn't have help. Said it was because I hadn't paid for Help when I bought the tax program.
TurboTax refused to give me a refund as it was more than 60 days after I bought. They treated it as if I just didn't like the program. Not as, "The Program Won't Accept My License Code!". They also did not offer to help me ... reset the code or something.
Next year will likely see me with a different tax software.
