hakj
New Member

download on a second computer

I installed TurboTax from the CD on my old computer, which I no longer use due to virus concerns.  I want to complete my taxes on my new computer which does not have a CD reader.  When I try to download the software using the license code, I get an error message that says I should get the software installation file from the Downloads folder of the old computer.   But since I installed directly from the CD onto the old computer, I don't have a copy of the software installation file on my old computer.  I never generated an Account on the old computer either.  How can I fix this?  If I bought an external CD reader for my new computer, would I be allowed to install Tubo Tax, or would I get another error message?  I don't want to pay for something that isn't going to work.  Or, if I were to purchase a new copy of Turbo Tax, would it allow me to complete my taxes, or would it say that I have to use the old computer?