Despite the message from TurboTax saying it would cost me $20 to download my state, it appears that they have not actually charged me for it. My apologies for making what has been a moot request. I spoke with the wonderful Krystal G at TurboTax for a very long time as she first verified no charge and then attempted to import (we were unsuccessful) my 2021 data. Kudos to her for her customer service expertise. I did disable my VPN. It appears to be a software issue at my end, either that I use a Mac with Preview rather than a Windows machine with Adobe Reader or similar. When I'm not so frustrated, I'll install the Adobe product and try again to import last year.
Thanks to all the community folks who successfully explained that I never should have been asked to pay the $20 to download my state, as it was included in the purchase of Deluxe with State.
