The account recovery process will allow you to change your password without having to know your old password. The link is listed in the answer I posted above. Here it is again for your convenience: <a rel="nofollow" target="_blank" href="
https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a> . Click the link and put in your email address. You will receive an email with a link to create a new password. I hope this helps!
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