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Get your taxes done using TurboTax
Thanks for the quick reply. I will answer in line below:
Did you update your Windows OS from Windows 10 to Windows 11? WINDOWS 10 (no update)
Did you store the files in another directory or in the cloud or on a USB drive or a Network drive? NO
The TurboTax tax data files and any PDF"s of the tax returns you saved are stored, by Default, on the C:\ drive Documents directory and in the TurboTax folder within the directory. I HAVE LOOKED EVERYWHERE - the pdfs are gone and the .tax files are gone as well. When I open prior year turbotax there are no files there either.
Check the Recycle Bin for any files if they are not in the TurboTax folder. - DID THAT WITHOUT SUCCESS
‎September 1, 2023
5:16 PM