steverotx
New Member

Get your taxes done using TurboTax

Thanks for the quick reply.  I will answer in line below:

Did you update your Windows OS from Windows 10 to Windows 11?  WINDOWS 10 (no update)

Did you store the files in another directory or in the cloud or on a USB drive or a Network drive?  NO

The TurboTax tax data files and any PDF"s of the tax returns you saved are stored, by Default, on the C:\ drive Documents directory and in the TurboTax folder within the directory.   I HAVE LOOKED EVERYWHERE  - the pdfs are gone and the .tax files are gone as well.  When I open prior year turbotax there are no files there either.

 

Check the Recycle Bin for any files if they are not in the TurboTax folder.  - DID THAT  WITHOUT SUCCESS