CF111
Returning Member

Get your taxes done using TurboTax

I am unable to download the .file document under "Your tax returns & documents". I keep getting error: "

SOMETHING WENT WRONG Try again". 
I have tried all devices (windows laptop, MacBookiPadiPhone), on and off of my network (home wi-fi, work, cellular), incognito, multiple browsers (Safari, chrome, edge), opened other INtuit accounts and made sure I was  logged off, all with the help of customer service with no resolution. Anybody experience this and how to solve it? Thanks