@enaudij0117 - call the number on the back of the card and put in dummy activation numbers, hopefully that will force the call to a live person - ask them -
is it from your state? kinda late to be getting EIP payments now that were issued so long ago.
Also, look as your son's transcript on IRS.gov - there will be a transaction on that transcript - check 2020 and 2021 tax years if that is what this card is.
