Get your taxes done using TurboTax

The link below is a FAQ for Full Service.

 

https://turbotax.intuit.com/personal-taxes/online/#live-full-service

 

Beyond the questions posed and answered in the FAQ, you're probably not going to get much more out of calling Customer Service. Of course, you can give that a shot, but that's about extent of the repository of knowledge with respect to the services offered.