Your example shows a program error. It is from the desktop version which does not include Live support. It says it is dividing line 6 by line 5C. But there is no Line 6. This a programming error. Where did you get this copy of TurboTax Home and Business for Windows?
This is either a programming error or it is a corrupted copy of TurboTax. No phone support person can fix this. You will either need to get a correct copy of the program of the error will need to be reported and corrected.
